3999bt Terms and Conditions — Must Be Read Before Use

These Terms & Conditions ("Terms") apply to the 3999bt platform and all its services. 3999bt is an online gaming platform in Bangladesh offering casino, slots, Sports Betting, fish games, and more. These Terms apply automatically whenever you access our services via the 3999bt website, mobile site, or any other channel.

These Terms are available in both English and Bengali. In the event of any conflict between the two versions, the Bengali version shall prevail. 3999bt reserves the right to amend these Terms at any time without prior notice, though we will make reasonable efforts to notify users of significant changes.

If you disagree with any part of these Terms & Conditions, please stop using the 3999bt platform and contact our support team to close your account.

To open an account and use services on 3999bt, you must meet the eligibility criteria below. Failure to comply with these conditions gives us the right to suspend or close your account at any time.

• You must be 18 years of age or older — this is the most important requirement
• A new account cannot be opened if a 3999bt account already exists under your name
• All information provided at the time of registration must be complete, truthful, and accurate
• You may not register from any country or region where online gaming is prohibited by law
• You must have a valid mobile number and email address registered in your own name
• You must agree to provide the required identification documents when requested for KYC verification

During registration, you must provide your name, date of birth, mobile number, and preferred payment method accurately. Providing incorrect information may cause issues at the time of withdrawal and could prevent your account from being verified.

Only one account per person is permitted on 3999bt. If multiple accounts are found belonging to the same individual, all accounts will be closed and any funds held may be forfeited. You are solely responsible for the security of your account.

• Never share your account password with anyone
• You are strongly advised to keep two-factor authentication (2FA) enabled
• If you notice any suspicious activity on your account, please notify us immediately
• Operating an account on behalf of another person or transferring accounts is prohibited
• Contact our support team to update your account information

If you believe someone has accessed your account without authorization, change your password immediately and notify our support team. 3999bt will not be held responsible for any loss resulting from unauthorized access, unless it was caused by an error on our part.

3999bt supports the most popular payment methods in Bangladesh for deposits and withdrawals. All transactions are processed through secure, encrypted channels.

• Minimum Deposit: BDT 100 — Maximum limits vary by account type
• Accepted methods: bKash, Nagad, Rocket, Bank Transfer
• Deposits are typically credited to your account within 5–10 minutes
• KYC verification must be completed before withdrawals can be processed
• Withdrawals for verified accounts are processed within 15–30 minutes
• Withdrawals can only be made using the same payment method used for the original deposit
• Suspicious transactions may take up to 48 hours to review

3999bt is committed to preventing money laundering. Additional verification may be required for large transactions. This is done solely for your security.

3999bt offers a range of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, and special festival offers. Each bonus comes with specific terms that must be followed.

• Each bonus has its own wagering requirement — please review it before claiming the bonus
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirements have been met
• If one person claims bonuses across multiple accounts, all accounts will be cancelled
• Bonus offers that are not used within the specified time will expire automatically
• 3999bt reserves the right to modify or cancel any bonus offer
• The VIP and loyalty points program has its own separate terms and conditions

In the event of any dispute regarding a bonus, 3999bt's decision shall be final. Please read the full terms and conditions on the relevant promotion page before claiming any bonus.

All games on 3999bt operate using internationally certified RNG (Random Number Generator) systems, ensuring fair and unbiased outcomes. Each game's rules and payout rate (RTP) are set by its respective provider.

• Any disputes regarding game results must be reported to support within 24 hours
• If a game is cancelled due to a technical error, the stake will be refunded
• Playing on multiple devices simultaneously is permitted, but suspicious patterns will be reviewed
• In Live Casino games, the dealer's decision is final
• In Sports Betting, bets are settled after the official result is published
• If a game is interrupted due to a network disconnection, the system automatically saves the game state

3999bt guarantees that no game outcome is predetermined or manipulated — that is our core commitment. Our 24/7 support team is always on hand to help with any gaming issues.

The following activities are strictly prohibited on the 3999bt platform. Violations may result in permanent account closure and, where applicable, legal action.

• Playing games using bots, automated software, or scripts
• Exploiting system vulnerabilities or bugs to gain an unfair advantage
• Creating multiple accounts to claim bonuses or promotional benefits
• Using the platform for money laundering or any illegal financial transactions
• Harassing other users or collecting their personal information
• Attempting to breach the platform's security systems or engaging in hacking
• Attempting to influence game outcomes using third-party software
• Creating an account for a minor or facilitating their participation in games

3999bt believes gaming should be a source of entertainment — never a cause of financial hardship. That is why we provide users with a range of responsible gaming tools.

• Option to set daily, weekly, and monthly deposit limits
• Option to self-exclude from the platform for a set period of time
• Option to set a cool-down period — from 24 hours up to 6 months
• Users showing signs of gaming addiction are referred to professional support
• Reality Check — Reminders to Take Regular Breaks

If you feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming View the page.

3999bt takes your personal information seriously. We use SSL encryption and advanced data protection technology to keep your data safe. To view our full privacy policy Privacy Policy Visit the page.

• Your personal information is never sold to third parties
• Information collected for KYC verification is used solely for verification purposes
• Information is not disclosed to any government authority except where legally required
• You have the right to request access to or deletion of your personal data

3999bt is committed to delivering the highest quality of service; however, our liability has defined limits in certain circumstances.

• 3999bt is not liable for any gaming losses resulting from internet connection interruptions
• We are not directly liable for delays caused by third-party payment providers
• Compensation for unexpected technical errors is at our sole discretion
• Any gains or losses from gaming are entirely the user's own responsibility

However, if a loss occurs due to a direct error on 3999bt's part, we guarantee resolution within 72 hours.

3999bt reserves the right to suspend or permanently close your account without prior notice under the following circumstances.

• For any violation of these Terms & Conditions
• Upon evidence of involvement in fraudulent activity
• For providing false information during KYC verification
• Extended inactivity for more than 12 months
• Where required by court order or legal obligation

You may request to close your account at any time. Please withdraw any remaining balance before closing your account. A maintenance fee may apply to funds left in inactive accounts.

3999bt reserves the right to update these Terms & Conditions at any time. For significant changes, we will make reasonable efforts to notify users via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly. The "Last Updated" date at the top of the page will indicate when the terms were last revised.

If you have any questions about these Terms & Conditions or wish to submit a complaint, please contact our support team. We aim to respond within 24 hours.

When submitting a complaint, including your account ID, a description of the issue, and the relevant transaction ID (if applicable) will help us resolve it faster.